Bank of America wants a human in the loop.
CEO Brian Moynihan doesn’t want people turning to the banks when an agent screws up a transaction. He says the bank is working with the AI industry to argue for human payment authorization, at least until the risk of error is mitigated by “further development of the capabilities” of agents. [Media: https://www.instagram.com/reels/DefXfBzj37R/]
CEO Brian Moynihan doesn’t want people turning to the banks when an agent screws up a transaction. He says the bank is working with the AI industry to argue for human payment authorization, at least until the risk of error is mitigated by “further development of the capabilities” of agents.
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