Skip to content

Wednesday, September 16, 2026

Gigantum.net
Politics

Travelers rated these airports highest for 2026. Is yours on the list?

Flying itself can be stressful, but passengers say some airports are doing a better job than others when it comes to the airport experience, according to a new study released Wednesday.

· 369 words· updated September 16, 2026 at 07:34 PM
MINNEAPOLIS, MINNESOTA – NOVEMBER 26: Travelers pass through Minneapolis-Saint Paul International Airport on November 26, 2025 in Minneapolis, Minnesota. A winter storm warning is in effect as several inches of snow fell overnight and wind gusts have been recorded over 40 miles per hour. (Photo by Stephen Maturen/Getty Images)
MINNEAPOLIS, MINNESOTA – NOVEMBER 26: Travelers pass through Minneapolis-Saint Paul International Airport on November 26, 2025 in Minneapolis, Minnesota. A winter storm warning is in effect as several inches of snow fell overnight and wind gusts have been recorded over 40 miles per hour. (Photo by Stephen Maturen/Getty Images)

(NEXSTAR) – Flying itself can be stressful, but passengers say some airports are doing a better job than others when it comes to the airport experience, according to a new study released Wednesday.

JD Power’s North America Airport Satisfaction Study found that some airports are finding ways to “defy the odds” when it comes to handling record-breaking crowds , flight delays and security lines.

The study’s authors say capital investments are the driving force behind the higher grades.

“For the better part of the last decade, nearly every airport, from the largest international hubs to midsized airfields, has undertaken a significant capital improvement project aimed at streamlining passenger flow, adding attractive food and beverage options and improving overall passenger experience,” Michael Taylor, managing director of travel, hospitality and retail said in a JD Power news release.

The study broke the airports down into three categories according to size – mega, large and medium – and asked travelers to grade them based on ease of travel, level of trust, facilities, staff, departure/to experience, arrival/from experience, food, beverage and retail.

Among mega airports, Minneapolis-Saint Paul International took top honors for the third straight year, with Tampa International first among large airports, and Charleston International beating out all medium airports for 2026.

JD Power found that, despite increasing foot traffic, average airport grades were up on average for mega (14 points), large (13) and medium (16) airports.

“All of the highest-ranked airports in the study have recently completed, or are close to completing, multi-year, billion dollar+ capital improvement projects,” according to the study.

The study was based on a survey of 24,710 air travelers from the U.S. or Canada who flew between July 2025 and July 2026.

“On the whole, [airport improvement] efforts are finally starting to pay off in the form of higher overall passenger satisfaction scores,” Taylor said. “However, when it comes to the individual experiences of passengers, every detail counts and the specific design and structural decisions airports make can have a significant influence on how passengers spend their time – and their money – in the terminal.”

According to the Federal Aviation Administration (FAA), more than 3 million people fly into and out of U.S. airports each day.

Topics in this story

Gathered from external sources. Rights to this text belong to whoever originally published it.