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New Yorkers can now name and shame subscriptions that are difficult to cancel.

The “Click to Cancel” rule announced in July is now in effect, with a new web portal launching today where NYC residents can report businesses that fail to provide a straightforward cancellation process. Filed complaints will be reviewed by the Department of Consumer and Worker Protection, and mediators may be assigned to resolve the matter. [Link: NYC’s “Click to Cancel” rule is now in effect | https://www.nyc.gov/main/click-to-cancel | NYC.GOV]

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The “Click to Cancel” rule announced in July is now in effect, with a new web portal launching today where NYC residents can report businesses that fail to provide a straightforward cancellation process. Filed complaints will be reviewed by the Department of Consumer and Worker Protection, and mediators may be assigned to resolve the matter.

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Thursday, October 1, 2026

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