Doctor calls fake customer care number after paying more for auto ride in Bengaluru, loses Rs 99k

Bengaluru: A 59-year-old doctor lost Rs 99,000 to fraudsters after searching for a taxi aggregator’s customer care number online to claim refund for excess payment made while booking an autorickshaw. The fraudsters tricked her into downloading a fake customer support app, following which money was siphoned off from her bank account through a digital payment application.Dr Sharadha (name changed), a resident of Kacharakanahalli in HRBR Layout, told police she booked an auto through the taxi aggregator app on the night of Oct 27 and made an online payment. She later realised she had paid more than the required fare.In panic, she searched online for the customer care number and found a random one (+91 6352361627) on one of the webpages. She called the number but the call went unanswered.Subsequently, an unidentified person contacted her through WhatsApp and claimed to be a representative of the aggregator firm. After Sharadha explained her problem, he told her she needed to download an application called “customer support 24x7” to process the refund.Trusting the instructions, Sharadha downloaded the app. After some time, unidentified fraudsters siphoned off Rs 99,000 from her account through PhonePe.You Can Also Check: Gold Rate in Bengaluru | Silver Rate in Bengaluru | Bank Holidays in Bengaluru | Public Holidays in Bengaluru | Bengaluru AQI | Weather in Bengaluru | Petrol Price in Bengaluru | Diesel Price in Bengaluru | CNG Price in Bengaluru | LPG Price in BengaluruStay updated with the latest Bengaluru news. Download the TOI App.