From BFFs to open war: Better.com’s founder vs. the investor who replaced him
A nasty dispute between a former CEO and his interim replacement has escalated into a fight for control of the once high-flying Better.com.
Hours after Better.com founder Vishal Garg was ousted as CEO this summer, the board member picked to replace him texted Garg after midnight.
"You are the last person I am texting tonight—you are on my mind," interim CEO Daniel Lewis wrote, according to a log of texts between the two reviewed by Fortune . "You are in my heart, whether you believe it or not."
The two men had a history of mutual affection, even if circumstances were now testing it. In April, Garg texted Lewis about becoming "BFFs" as the pair collaborated. At one point, it seemed like the engaged investor was just the boost Garg needed to help turn around the business he founded in 2014 to make getting a mortgage faster and cheaper online, and grow the flagship "Tinman" AI product for approving and closing home loans.
Within weeks of the CEO change, however, the budding bromance was officially dead. Garg took Lewis to task in a group chat on X with Better.com investors, blasting the new CEO for working remotely in the South of France instead of the New York City office. Lewis hit back with a seven-part thread on X questioning his predecessor's credibility and calling Garg a "bully." Better's board claims the company "accumulated more than $2 billion in net losses and lost more than 90% of its value as a public enterprise" under Garg's tenure.
Lewis ended the X thread with a line summing up his perspective on the relationship.
"The love died when the diligence began," Lewis wrote.
Garg remains on the board for now, and he and his backers are fighting Lewis and the rest of the board for control over the $230 million company. The decision will come down to shareholders including Activant Capital, Framework Ventures, and SoftBank Capital Partners. Rarely does such a feud spill out into the open. But with control of the publicly traded company set to be decided by a shareholder vote—the contest deadline is Oct. 20—both men have taken their cases public, through dueling SEC filings, competing threads on X, and press releases . Fortune reviewed thousands of text messages exchanged between Garg and Lewis over 13 months that show how quickly the kinship between a founder and an investor who wanted to coach him pivoted into open hostility.
For any founder who has taken outside money, or any investor who has gotten close to one, the Garg-Lewis rupture is a cautionary tale about how fast a partnership built on shared ambition can curdle—and how little a boardroom, or a friendship, can do to contain it once it does. Behind the curtain
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