Two New NA Servers, Unlocking Nicknames, and Bringing a Touch of Anime to FACEIT in our October…

As we move into November, we’re back again with the last set of Patch Notes… for the FACEIT platform as you know it. Luckily, that’s the only spooky news we have for you this month, with positive changes to our NA server pool and tournament plugin to talk about instead! We’ve also included some long-awaited shop features, such as the anime collection out this month, and the ability to claim your nickname from an idle player coming soon! It’s been a pleasure to share how we’re improving FACEIT for you these past few months, and we’d love to know what you liked (or didn’t!) about our patch notes, so do let us know !

Play with better ping with new East and West Coast NA servers

We’re still working hard on connection issues based on your feedback , but we’re also picking up your feedback, and testing the impact of adding a wider variety of server locations! We’ve begun this effort by adding two new test server locations to NA matchmaking in San Jose and Virginia : aiming to provide better options for west and east coast players respectively looking for a server closer to home. To allow you to play in a more convenient location and test out the new servers, we’re still only requiring you to select 2 servers, out of a pool of 5 (previously 3). While this may increase queue times, we wanted to give you the flexibility to play with low ping should you choose, and the option to add other servers in the pool for shorter queue times remains available! As this is a test period, we’re especially eager to hear back from you about your experience, so let us know what you think!

Idle Nicknames soon purchasable in the FACEIT Shop!

The wait is nearly over! Soon, nicknames held by inactive accounts will finally be available for others to purchase. We understand how important your nickname is to you, so we’ve built in protections to prevent abuse or accidental loss. To begin with, a nickname will only be released after 12 months of account inactivity. Additionally, these inactive players will receive an email one week in advance, reminding them that logging into FACEIT resets the 12 month timer. To further protect this feature, nickname claiming is a FACEIT Premium perk, though free users can purchase it for $4.99 or 5000 FACEIT Points in the Shop. Premium users can claim a new username for free every three months. Plus, if your nickname is claimed, you’ll receive 1000 FACEIT Points — enough to choose a new one if you decide to return!

Level Up Your Style: Avatar Frames & Anime Collection available for purchase

You asked, we delivered! Avatar Frames are now live on FACEIT Shop, ready to be paired with your favorite Profile Cards or used solo to create striking, funky vibes. Choose between two designs — static (Circuit) and animated (Voltic) — both available in our debut FACEIT Collection in six vibrant colors. Just like Profile Cards, Avatar Frames show up not only on player profiles but also on play, matchroom, and league pages across FACEIT. Grab your favorites using FACEIT Points or your local currency.

That’s not all though! Recently, we introduced our latest release: the Anime Collection ! This limited-edition set features six unique Profile Cards and six epic Avatar Frames, each designed to bring a fresh, anime-inspired feel to your profile. Whether you’re into serene, dark, or explosive vibes, you’ll find the perfect combo to suit your style. Keep in mind that these are going fast, so don’t wait too long to secure your favorites.

Added !DHLDrops to FACEIT Watch streams… at the click of a button!

Released PoV sharing: you can now send your FACEIT Watch configuration for a stream or VOD with a shareable link!

Tidied up the layout of the homepage and VOD pages

Fixed a bug where 2 volume sliders would appear

The missions widget on the matchmaking screen can now display multiple missions

Added a player-sided round restore functionality — togglable by Organizers

Any team member can now select a side after winning a knife round if the team’s captain is not on the server instead of only the captain being able to select a side

Adjusted the automatic No-Show AFK forfeit logic to grant the win to the team with the most members present on the server

Moved the substitution phase to start after the map and server vetoes are finished. Previous: Match Scheduled -> Substitution (Lineup confirmation, if a team has substitutes) -> Server Veto -> Map Veto -> Match Ready New: Match Scheduled -> Server Veto -> Map Veto -> Substitution -> Match Ready

Added notifications for various Team roster management events

Added a two-step confirmation before banning a user from a League roster to prevent accidental removals

Added an option to view combined Standings from all of Leagues stage’s conferences

Added more detail to error messages when attempting to make roster changes

Added a “Go to Matchroom” button on the League overview page when the player is in a scheduled League match

The Player’s League division is now shown on their user profile under “Game Stats”

Updated the design of the Season Records panel on a user profile

When using “Find Team,” clicking on a team will now open an in-app modal instead of opening the team page in a new window

When using “Find Team,” Teams now have a “Copy Link” button above their Team roster panel

Team roster panel now has a “Make Officer” button visible for each player, only visible to the Team’s captain

Team Officers now have an icon in the Team roster panel

Bugfixes & Quality of Life improvements:

Added a notification when successfully updating rules on tournaments

The game registration panel now shows in a tournament header before joining

Middle-clicking on the “Team details” button on a roster modal now opens the team page in a new window instead of redirecting the user to it in the same tab

On Team pages, the Leagues participation history is now displayed in chronological order, sorted by most recent first

Tournament participants’ tabs now use infinite scroll pagination instead of a “Load more” button

Fixed a bug where registrations were not reopened after reopening signups on a tournament

Fixed a bug with Double elimination tournaments where it was not possible to disable double finals or change the number of slots

Fixed a bug where Swiss-system tournaments would get stuck generating rounds

Fixed a bug where it was not possible to disqualify a participant if the team had been already eliminated

Fixed a bug where copying a championship from the Organizer page would not work

Fixed a bug where teams were getting removed from tournaments after checking in

Fixed a bug where not-yet-started matches would show “STARTED NAN MINS AGO” on the Matches tab of Championships

Fixed a bug where some players in a Team roster would not appear on the “Manage Roster” panel

Fixed a bug where a league roster was available in the sidebar for players that were not part of the roster